Privacy Policy — Kallque

Kallque Technologies Pvt. Ltd. ("Kallque", "we", "our", "us") is committed to protecting the privacy and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our websites, applications, platforms, products, and services (collectively, the "Services").

✓ Transparent Processing - We clearly disclose all data practices and your rights.

Our Commitment to Privacy

At Kallque, we believe technology should drive progress — not complexity. Our privacy practices reflect our core values:

Client-Focused

100% dedicated to your needs and privacy

Transparent

Clear & accountable data handling

Secure

Compliant & ethical information use

Global Standards

Global standards with local alignment

Information We Collect

A. Personal & Professional Information

Name, email address, phone number
Company name, designation, and business contact details
Resume and employment details (for career applicants)
Payment information and billing addresses
Government-issued ID (only when legally required)

B. Service & Project Information

Project requirements, technical documentation, and business inputs
Communication records related to consulting, development, QA, training, payroll, or outsourcing services
Performance metrics and project timelines
Feedback and testimonials (only with explicit consent)

C. Financial & Transaction Data

Billing details, invoices, payment confirmations
Payroll and tax-related data (where contractually applicable)
Transaction history and payment methods (encrypted)
Compliance records for financial reporting

D. Technical & Usage Data

Device information, IP address, browser type
Application usage logs and analytics data
Geolocation data (only with permission)
Session recording and error logs (for troubleshooting)

How We Use Your Information

Deliver software development, QA, IT consulting, outsourcing, payroll, and training services
Manage client relationships and contractual obligations
Process payments, payroll, compliance, and reporting
Communicate service updates, security alerts, and business notifications
Improve service quality, security, and operational efficiency
Recruit, evaluate, and onboard talent
Comply with legal, regulatory, and audit requirements
Detect and prevent fraud, unauthorized access, or security breaches
Perform analytics and generate business intelligence (anonymized data)
Personalize your experience and recommend relevant services

Data Sharing & Disclosure

No Sales Policy: We do not sell, rent, or trade personal information to third parties
Authorized Stakeholders: Data is shared only with authorized team members involved in service delivery
Third-Party Providers: Trusted vendors (payment processors, hosting providers, analytics tools) access data under strict confidentiality agreements (Data Processing Agreements in place)
Legal Compliance: Information may be disclosed when required by law, court order, or regulatory authority
Business Transfers: In case of merger, acquisition, or asset sale, data may be transferred with prior notice
Subcontractors: Only subcontractors who sign NDAs can access limited data necessary for service delivery

⚠️ Important: We never share your data with marketing or advertising networks without explicit consent.

Data Security Measures

Industry-standard secure infrastructure with firewalls and intrusion detection systems
End-to-end encryption (TLS 1.3) for data in transit
AES-256 encryption for sensitive data at rest
Role-based access control (RBAC) limiting employee data access
Multi-factor authentication (MFA) for all administrative accounts
Regular security audits, penetration testing, and vulnerability assessments
Continuous monitoring and threat detection systems
Incident response protocols with 24/7 monitoring
Annual security training for all employees
ISO 27001 certified information security management

✓ Certified: Our systems maintain ISO 27001 and SOC 2 Type II compliance.

Data Retention Policy

Data retained only for the duration necessary to deliver services or fulfill contractual obligations
Payroll and financial records retained as per India Companies Act (typically 5-7 years)
Tax-related data retained as per Income Tax Act requirements
Communication records archived for 2 years after project completion
Technical logs and analytics data retained for 90 days
Data securely deleted or anonymized using cryptographic erasure when no longer required
Clients can request data deletion anytime (subject to legal retention requirements)

Your Rights & Control

Right to Access: Request and review all personal data we hold about you
Right to Correction: Request corrections to inaccurate or incomplete information
Right to Deletion: Request deletion of your data (subject to legal obligations)
Right to Portability: Receive your data in machine-readable format
Right to Withdraw Consent: Withdraw consent at any time for non-contractual processing
Right to Object: Object to direct marketing, profiling, or automated decision-making
Communication Preferences: Control email, SMS, and notification frequency
Cookie Control: Enable/disable non-essential cookies through preference center

How to Exercise Your Rights: Email us at privacy@kallque.com with your request. We'll respond within 30 days.

Cookies & Tracking Technologies

Kallque uses cookies and similar technologies to enhance user experience, analyze usage, improve services, and ensure security.

Cookie Types:

Essential Cookies: Required for core functionality, authentication, and security
Functional Cookies: Remember preferences and customization settings
Analytics Cookies: Help us understand how users interact with our platform (Google Analytics 4)
Marketing Cookies: Enable personalized content (with explicit consent only)

Tracking Technologies:

Web beacons and pixel tags for campaign tracking
Session replay tools (with opt-in) for UX improvement
Heat mapping to analyze user behavior (anonymized)

Cookie Management: You can manage cookies through your browser settings. Disabling non-essential cookies may impact certain features but won't affect core functionality. Update Cookie Preferences

Careers & Recruitment Privacy

When you apply for a position at Kallque, we collect and process your resume, application details, and background information for hiring purposes.

Recruitment data is used solely for hiring and workforce management
Information handled with strict confidentiality and security measures
Unsuccessful candidates' data retained for 12 months then securely deleted
Reference checks conducted only with prior explicit consent
Background verification (if required) conducted by authorized third parties only
Candidates can request access or deletion of their application data anytime

Children's Privacy

Kallque Services are designed for business professionals and are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors
If we become aware of data collection from a minor, we will immediately delete it
Parents or guardians suspecting data collection can contact us immediately

Report Concern: Email privacy@kallque.com

Third-Party Links & Services

Our websites and applications may contain links to third-party services, social media platforms, and external websites.

Kallque is not responsible for external privacy practices or policies
Third-party services operate under their own terms and privacy policies
We recommend reviewing third-party privacy policies before sharing information
Links provided for convenience; we don't endorse external content

International Data Transfers

Kallque operates globally and may transfer data to countries with different data protection regulations.

All international transfers comply with GDPR, CCPA, and local regulations
Standard Contractual Clauses (SCC) used for EU data transfers
Data Localization: Indian data stored on servers within India
Equivalent security standards maintained across all jurisdictions

Policy Updates & Changes

This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or regulatory guidelines.

Changes will be published with an updated "Last Updated" date
Material changes will be communicated via email or prominent website notice
Continued use of Services implies acceptance of updated policy
Archive of previous policies available upon request